About Us
Empowering global fulfillment excellence through innovation and collaboration.
Incorporated in the year 2019, our company has grown to be one of the most trusted e-commerce enablement SaaS platforms. We rapidly expanded from a four-member entity to a team with over 30 dedicated members over a course of a few years. Rooted in our commitment to delivering exceptional value to our customers, we've earned the trust and acquired 3PL, Prep Center, and Retail Brand customers across North America, the United Kingdom, APAC, and the Middle East.
Despite our varied journeys, we are united by a shared vision: to redefine and simplify fulfillment and warehousing practices. As of today, we have enabled our customers to fulfill approximately 5 Million+ orders while attaining an error rate of <0.2%.
At Hopstack, the cornerstone of our mission is customer success and delivering a remarkable customer experience. Driven by a passionate and talented workforce, our goal is to deliver exceptional value and a best-in-class fulfillment service to a varied range of businesses.
Our Vision
To become the most trusted entity in the rapidly growing eCommerce fulfillment and software industry, dedicated to our customers' success by streamlining warehouse operations and eCommerce shipping processes.
Our Mission
To equip brands and businesses to achieve major coup in the eCommerce landscape. Strengthened by a diverse global team, we strive to lead our industry and positively influence the global landscape of eCommerce fulfillment.
Our Core Values
Our core values drive everything we do. They shape our culture, guide our business practices, and inspire us to deliver exceptional solutions and services to our customers. Discover the principles that define who we are and how we operate
Customer value
Every decision and action we take is aimed at maximizing the value and satisfaction of Hopstack’s customers and users
Innovation at core
Innovation is the core driver for us, be it building new products and technologies or improving existing internal processes
Initiatives drive success
Initiatives are not only encouraged but are the very foundation of what we do to excel as a team and as a company
Trust and Transparency
Mutual trust and candor are values that we hold close to our hearts and exhibit in all our interactions and conversations
Self-Governance
We empower our teams with the autonomy to make decisions and take responsibility, driving accountability and innovation
Leadership team
Meet our founders
![Gaurav Saraf](https://cdn.prod.website-files.com/667e21ca024626a0fd007060/668ce41eebf2ff0ab257f9d0_TJUNYDQ4U-UJXDYRUAJ-7e7f52b1a363-512.jpeg)
Gaurav leads the organization by shaping and implementing its vision & strategy, leveraging his strengths in leadership, change management, & strategic planning. His leadership is focused on enhancing customer service to boost business performance. His dedication to Hopstack stems from his desire to positively impact the team, customers, partners and investors
![Vivek Singh](https://cdn.prod.website-files.com/667e21ca024626a0fd007060/668ce41eb0f5f67cf8a85a2e_TJUNYDQ4U-UJXGGC0FQ-266f52ceee7f-512.jpeg)
Vivek oversees the planning and implementation of the organization’s operational, legal, managerial, and administrative frameworks, ensuring effective reporting and operational controls. He guides the organization by defining and executing its strategic vision, drawing on his expertise in leadership and change management.
At Hopstack, we pride ourselves on achieving 99.8% order accuracy,
shipping over 6 million orders,
improving fulfillment speed by 31%,
and enhancing receiving efficiency by 46%, showcasing our commitment to excellence and innovation in the industry
Data & Compliance Certifications
Hopstack is committed to upholding the best practices in customer data security and is certified to comply with ISO-27001 and SOC-2
![IAS security Hopstack](https://cdn.prod.website-files.com/667e21ca024626a0fd007060/66801824fb6bcd14f1062a3f_IAS%20security.webp)
![AICPA SOC security](https://cdn.prod.website-files.com/667e21ca024626a0fd007060/668018239dc42b746a0cda6d_AICPA%20security.png)
Our Partners
Partners with leading businesses and solutions providers to accelerate and simplify fulfillment operations
We'd Love To Hear From You
Get in touch with us if you have any questions or inquiries.
Our team is always there to assist you