Zid

Zid is a Saudi Arabia-based e-commerce platform aimed at empowering businesses and individuals to create and manage their own online stores. Zid offers a comprehensive ecosystem to support local and regional e-commerce growth, enabling users to build e-commerce websites, manage products, and oversee orders and inventory with ease. It primarily serves businesses within Saudi Arabia and the surrounding regions, focusing on the expansion of the local e-commerce market.

Order Management

• Centralized Order Consolidation: Manage all orders from your Zid storefront through Hopstack’s dashboard, alongside orders from other sales channels.
• Batch Order Processing: Use Hopstack’s Rule Engine to group orders based on specific characteristics or business rules, optimizing the fulfillment process.
• Multi-Tenant Sync: Seamlessly connect multiple Zid stores and synchronize orders for all tenants in one unified system.
• Exception Handling: Manage special fulfillment flows or exceptions from Zid orders through Hopstack’s powerful rule engine.
• Warehouse Routing: Leverage Hopstack’s multi-warehouse functionality to route Zid orders to the appropriate warehouse facility for efficient processing.

Inventory Synchronization

• Two-Way Sync: Synchronize SKUs and inventory levels in real-time between Hopstack and your Zid store, ensuring consistency across platforms.
• Dynamic Inventory Allocation: Allocate inventory dynamically across Zid and other sales channels based on demand and business needs.
• Low-Stock Alerts: Receive automated notifications for low or out-of-stock items to avoid stock-outs.
• Inventory Prioritization: Manage inventory based on expiry dates, batch numbers, or FIFO (First-In-First-Out) principles.
• Kits and Bundles: Create and manage product kits and bundles, and sync them seamlessly with Zid and other marketplaces.

Product Catalog Management

• Real-Time Catalog Sync: Maintain a real-time sync of product catalogs between Hopstack and Zid stores to ensure consistency.
• Product Updates: Update product information on Hopstack and have those changes reflected across Zid and other sales platforms.
• Kits and Bundles Creation: Easily create product kits and bundles, and sync their information across Zid stores and inventory.
• Error Tracking: Track the status of product listings in Zid and easily resolve any associated errors.

Order Returns and Reverse Logistics

• Return Requests Management: View and manage all Zid order return requests directly within the Hopstack platform.
• Automated Reverse Logistics: Automatically trigger workflows to handle the reverse logistics process, ensuring efficient and timely returns.
• Custom Quality Control: Implement and customize quality control processes for returned products, ensuring that each return meets your standards.

Analytics and Reporting

• Performance Comparison: Compare the performance of your Zid store with other e-commerce channels, marketplaces, and retail platforms for a holistic view of your operations.
• Product Performance Insights: Quickly identify high and low-performing products and categories to make informed business decisions.
• Inventory Velocity Tracking: Gain visibility into inventory demand and movement, allowing you to optimize stock levels and reorder products proactively.

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